Privacy Policy

Effective Date: January 1, 2026

Sumhung HK Limited ("Sumhung", "we", "our", or "us") respects privacy and handles personal data with restraint. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our websites, contact us, or use our services.

1. Information We Collect

We may collect information that you provide directly to us, including:

Contact Information: name, email address, phone number, company name, job title, and business contact details.
Billing Information: billing address, invoice details, tax information, and payment metadata processed by authorized payment providers.
Service Information: project requirements, support requests, technical context, and communications related to services we provide.
Communications: messages and documents you send to us for business inquiries, support, compliance, or cooperation.

2. Information Collected Automatically

Log Data: IP address, browser type, operating system, referring URLs, page requests, and timestamps.
Website Preferences: language preference stored locally in your browser.
Security Metadata: technical records needed to protect service availability, detect abuse, and maintain auditability.

3. How We Use Information

Provide, operate, and improve our websites and services.
Respond to business inquiries, support requests, and cooperation discussions.
Prepare quotations, invoices, service records, and operational notices.
Process payments and maintain accounting records.
Protect our systems, prevent abuse, and comply with legal obligations.

4. Payment Processing

Payments may be processed by Stripe or other authorized payment processors. We do not store full card numbers on our servers. Payment providers process payment data according to their own policies, including Stripe's privacy policy at stripe.com/privacy.

5. Third-Party Service Providers

We may use third-party vendors for hosting, payment processing, email delivery, security monitoring, analytics-free website operation, legal compliance, and professional services. These providers may process information only as needed to support our business operations.

6. Data Retention

Contact and service records: retained for the duration needed to respond to inquiries and provide services.
Billing and tax records: retained as required by applicable accounting and tax laws.
Security logs: retained for operational security and abuse prevention.
Support communications: retained for service continuity and dispute handling.

7. Data Security

We use reasonable technical and organizational safeguards, including access controls, encrypted transport where applicable, limited personnel access, and operational review procedures. No system can be guaranteed to be fully secure.

8. International Transfers

Your information may be processed in Hong Kong or other jurisdictions where our service providers operate. We take reasonable steps to protect information in accordance with applicable law.

9. Your Rights

Depending on your jurisdiction, you may request access, correction, deletion, restriction, or export of your personal data. Some records may be retained where required for legal, accounting, security, or dispute-resolution purposes.

10. Cookies and Local Storage

Our company website uses local storage to remember language preference. We do not deploy advertising cookies on the company website.

11. Children's Privacy

Our websites and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this website with a new effective date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: support@sum-hung.com
Address: Unit 816, Flat A, 8/F, Yau Tong Ind Bldg Blk 3, No. 2 Sze Shan St, Yau Tong, Kowloon, Hong Kong